Privacy Policy
Effective Date
1.1.25
Painter Row ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or make a purchase. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information.
- Usage Data: Information related to how you interact with our website, including IP address, browser type, and cookies.
- Transaction Data: Details of purchases, order history, and correspondence with us.
- Communication Data: Any messages, inquiries, or feedback you provide.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including payment processing and shipping.
- To provide customer support and respond to inquiries.
- To personalize and improve our services and website.
- To send promotional emails and marketing materials (you may opt-out at any time).
- To ensure compliance with legal obligations and enforce our policies.
3. Disclosure of Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, analytics, and marketing.
- Legal Authorities: If required by law, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.
4. Security Measures
We take reasonable precautions to protect your information, including:
- Secure payment processing through industry-standard encryption.
- Restricted access to personal data only to authorized personnel.
- Regular monitoring of our systems to detect potential security threats.
5. Your Rights and Choices
- You may request access, correction, or deletion of your personal information.
- You can opt out of marketing communications at any time.
- Cookies and tracking preferences can be managed via your browser settings.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
7. Contact Us
If you have any questions, please contact us at advisory@painterrow.com.
Terms & Conditions
Effective Date
1.1.25
These Terms and Conditions ("Terms") govern your use of the Painter Row website and services. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Orders and Payments
- All prices are listed in USD and are subject to change.
- Orders are confirmed only after payment is received.
- Custom furniture orders are non-refundable once production begins.
2. Shipping and Delivery
- We provide estimated delivery timelines; however, delays may occur due to unforeseen circumstances.
- Risk of loss passes to the customer upon delivery.
- Customers are responsible for providing accurate shipping information.
3. Returns and Exchanges
- Custom and made-to-order items are final sale and cannot be returned.
- If you receive a damaged or defective item, contact us within 14 days for resolution.
4. Intellectual Property
- All content, designs, images, and trademarks on this website are the property of Painter Row.
- Unauthorized reproduction, modification, or distribution is prohibited.
5. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
- Our total liability for any claim is limited to the amount paid for the product in question.
6. Governing Law
- These Terms are governed by the laws of the USA.
- Any disputes shall be resolved through arbitration or litigation in Anchorage, Alaska.
7. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.
8. Contact Us
For any inquiries regarding these Terms, contact us at advisory@painterrow.com.